I just placed an order, when will it ship?
As a startup, kindly allow us 24-48 hours production time for your order to ship out, average shipping times are 7-10 business days.

Tracking numbers will be provided as soon as the provider gives it to us! Usually around 3-5 business days after your order has been shipped.

If you don't have a tracking number after 5 business days please email us drypetalpantry@gmail.com

Can my order be returned if theres an issue?
Of course! We offer a full 100 % money-back guarantee if the product is defective or damaged. All we need is that you send it back to us within 30 days. 

Once we have received the product we will refund the full amount.

Dont forget to include name and order number on the returned parcels.

Can I cancel my order?
Of course, you are able to cancel your order however before it ships!

I have entered an incorrect address what do I do now?
Contact us directly via our chat or email drypetalpantry@gmail.com

How long does shipping take?
As a startup we are still refining our shipping providers. Shipping times vary.  The average shipping time is 7-10 business days.

I have a question that wasn't answered, can you please help?
Absolutely! Just reach out via chat or send us an email to drypetalpantry@gmail.com